Customer Consultations

While we will always be glad to address a few quick questions via text or call, once we have determined that a clients needs require a level of assistance that necessitates a degree of professional expertise and time, we will be obliged to book a consultation and apply our hourly rate which is currently R400.00 per hour, excluding travel.

Please note that this would need to be scheduled and paid in full in advance before commencement of any consultation.

Consultations include, but are not limited to:

  • Helping customers identify and sex animals that they have hatched.
  • Assisting with planning and layouts of reptile rooms/buildings.
  • In depth meetings with clients looking into reptile related careers.
  • Proofreading material for articles, papers and other media.
  • Troubleshooting problematic husbandry practices.

When replying to constant texts from an individual begins to infringe upon the time required to assist other customers and fulfil our basic business commitments, we will need to set up a consultation.